Privacy Policy

At Refunnel, your privacy is a top priority. This Privacy Policy explains how we handle the collection, use, sharing, and processing of your personal data when you interact with our websites (collectively referred to as the "Site") or use any of the features, content, or applications we offer (collectively called the "Services"). Additionally, it informs you of your rights regarding the personal data we collect and manage.The Site and Services provided by Refunnel, a Delaware-based corporation, and its business partners (collectively, “Refunnel,” “we,” “us,” or “our”) are covered by this policy. If you have questions or concerns about this policy or our data practices, feel free to contact us at hello@refunnel.com.

Information We Collect

When you visit or interact with our Site and Services, we collect two types of data: personal information you willingly provide and data automatically gathered during your interactions.

Data You Provide

Account and Profile Information: When you sign up for our Services or update your profile, we may collect information such as your name, email address, job title, company name, demographic details, and any preferences you share. For influencers, we may also gather information about your skills and relevant details you upload, like photos or files.
Contact Details: If you enter or upload contact details (like emails) into your private contact list or choose to share files with others, we collect the necessary email addresses to send invitations or facilitate collaboration.
Payment Information: When using paid services, our third-party payment providers will collect your payment details, such as your credit card information and billing address, to process transactions.

Automatically Collected Information

Usage Data and Logs: When you access our Site or Services, we automatically record certain information, such as your IP address, browser type, and activity on the site (e.g., search terms, ads clicked, etc.). This helps us analyze usage trends and improve our services.
Cookies and Tracking: Like most websites, we use cookies and similar tracking technologies to better understand how you use our Site and Services, and to enhance your experience. Cookies are small data files placed on your device. You can manage your cookie preferences by adjusting your browser settings.

Why We Collect Your Data

We use the data collected for several purposes:

To operate, maintain, and enhance our Sites and Services;
To ensure secure usage of the Sites and Services;
To analyze user feedback and perform market research to improve user experiences;
To publish comments made by users on our blogs;
To facilitate communication, file sharing, and collaboration between users;
To send necessary communications related to your account or usage of our Services, such as welcome messages, notifications about updates, and responses to your queries;
With your consent, to send newsletters, promotional messages, or offers related to Refunnel’s Services or partners’ products;
To comply with legal obligations and protect our rights and property;
For any other purposes we notify you about when collecting the data.

Our legal basis for collecting and using your personal information may vary depending on the context in which it was gathered. We process data if it is necessary for a contract, based on legitimate interests, to comply with legal obligations, or with your consent.

How We Share Your Information

We do not sell, rent, or share your personal data except under the following circumstances:

Service Providers: We may share anonymised data with third-party service providers who help us operate the Site, deliver our Services, and manage our business operations (e.g., hosting services, analytics providers, and email platforms).
Business Partners: With your consent, we may share your information with business partners to provide offers, promotions, or products that you might find useful.
Legal Requirements: In certain cases, we may disclose your information to comply with legal obligations, such as responding to court orders or government requests, or to protect our legal rights.
Corporate Transactions: If Refunnel undergoes a business transaction, such as a merger or acquisition, your data may be transferred to the new entity as part of the process. We will notify you of such changes.

Your Data Privacy Rights

You have control over your personal information and can exercise the following rights by contacting us at hello@refunnel.com:

Access: You can request access to the personal profile data we have about you.
Correction: You can ask us to correct any inaccurate or incomplete information.
Deletion: You may request that we delete your personal data under certain conditions.
Restrict Processing: You can ask us to limit the processing of your data.
Data Portability: You can request a copy of your data or ask that it be transferred to another entity.
Opt-out: You have the right to opt-out of marketing communications or object to certain data uses.

We may ask you to verify your identity before fulfilling these requests.

Data Security and Retention

We use appropriate physical, administrative, and technical measures to protect your personal data. While we strive to ensure the security of your information, please be aware that no data transmission over the Internet is completely secure.
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We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Third-Party Links

Our Site and Services may link to external websites. Refunnel does not control the privacy practices of these third-party sites, and we encourage you to review their privacy policies before sharing personal information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. The revised policy will be posted on this page, and we will indicate the effective date at the top. We encourage you to check this page regularly to stay informed about our latest privacy practices.

If you have any questions or concerns about this Privacy Policy, you can reach us at hello@refunnel.com.